Immanuel CRC Office wrote:

Julie wrote:

Hi,

Firstly, I think OpenOffice is great, at least I will do, once I can use it! But yes I love the fact that I might not have to give Bill Gates any more of my money.

I work for a website myself, and the reason I needed to download OpenOffice is because I don't need to use Word that often, I have a new laptop (which I bought for work) and only have the trial version of Word installed. After receiving an e-mail at work, I needed to use a Word Document for the reply (a company invoice proforma) and realised that I could only read Word docs and not edit them. I needed to get these documents e-mailed to our company accountant yerterday, opps! So I proceeded to click on the pop up that I got from Microsoft to install the full version before I could edit my document. I was amased to discover that it was £280! Hence the queest to find an alternative! b

My problem is, I have successfully downloaded the software, but now its on my desktop, it won't open at all, and there are no error messages. I use Mozilla Firefox as my Browser, could that be the problem?

Hope to hear from you shortly, as you can appreciate until I can use the software, I can't keep our company accountant happy, so would be greatful for a quick response with some suggestions.

Regards,

Julie McKenna

Hi Crystle,


Thanks for your quick reply......not sure what the problem was, possibly a corrupt file as I uninstalled and redownloaded and its solved now, all working perfectly,

thanks very much for Open Office, its perfect and will certainly be recommending it to my friends and colleagues.


If theres anything I can do to help the cause you only have to ask!

Julie McKenna


First: I'll assume you are in Windows, but you didn't say that. OOo is cross platform (Mac, Linux, Windows), so it helps to state your operating system.

You said you downloaded it. What is the name of the file you downloaded? If you are in windows, it should be: OOo_2.0.0_Win32Intel_install.exe or OOo_2.0.0_Win32Intel_install_wjre.exe

If you tried to open it (by double clicking it) and you got no error messaged, then maybe the download is corrupted. Please follow the instructions here to check your download: http://download.openoffice.org/2.0.0/md5sums.html

Firefox is definitely not the problem here.

Let us know if you still encounter difficulties.

Crystle



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