Dave Barton wrote:
On Sun, 2006-07-02 at 22:05 -0400, [EMAIL PROTECTED] wrote:
I run WinXP with a corrupted OpenOffice 2.0 (OpenOffice.org
2.0(en-us)(OOB680m1(Build:9006)). I have downloaded the new 2.0.3 and
it can't uninstall the older version and won't install. It asks for a
disk to be inserted(never had one) it asks for(openofficeorg.msi)
which isn't on the HD. I can't use the older programs and can't
install the newer.But it takes up ALOT of space! How do I get this
uninstalled?I have dialup and this takes a very long time to download
not to be able to use.
James Lindley
Before anything else right click and close the quickstarter icon in your
taskbar tray (next to the clock).
Firstly, have you checked that you have an uncorrupted download? To do
this follow the MD5SUM instructions found under the "Instructions for
using md5sums" link on this page:
http://download.openoffice.org/2.0.3/md5sums.html
which lists the checksums for all the current file versions of OOo
downloads. I suspect your file is: OOo_2.0.3_Win32Intel_install.exe
and the checksum is: 4ca876df0c73e37ccb6b83da79dc7813
If the checksum is different, your download is corrupt and you have no
choice but to either download again, or ask someone with a broadband/dsl
connection to download and burn it to CD for you, or order a CD copy
from a local distributor http://distribution.openoffice.org/cdrom/
Since you have not told us what procedure you have used to uninstall the
older version, I must start with the obvious:
1. Control Panel -> Add & Remove Programs
2. If 1. doesn't work, go to your file manger (My Computer, Windows
Explorer, or whatever MS are calling it today) and look for a file
called "setup.exe" in your "Program Files -> OpenOffice.org 2.0 ->
program" sub-directory (folder). If it exists double click to run it and
you should get an option to repair or uninstall.
3. If neither of the above work, use brute force (not recommended).
Delete the "Program Files -> OpenOffice.org 2.0" directory (folder).
Rename your "Documents & Settings -> <yourloginname> -> Application Data
-> OpenOffice.org2" directory (folder) to something else. The renaming
bit is so that you can preserve any OOo configurations you might want to
recover when you have installed the new version.
If you try all the above and you still need help, please post back to
this list, giving as much info as possible about what you have done and
any error messages you see.
Hope this helps.
Dave
I'm having this problem too. I've removed every vestige of OO that I can
find and continue to get the error. I have no working copy of OO now.
Help!!!
kl
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