Roderick,

> I understand the problem but cannot for the life of me determine what
> you are trying to do.


The CUPS environment allows me the full use of the PPD appropriate to
the Lexmark printers that we use ie extra trays etc - the problem is
that being forced to use SGENPRT limits us to a fairly basic PostScript
functionality . .


> You see when I open spadmain it sees all my CUPS
> printers and has even recognized the default printer;


Correct - that is what I see on my non-problem servers.


> hence my confusion
> and possibly yours too.


Yes, on my problem server spadmin only shows the generic printer and OOo
only show SGENPRT as the printer type.


> So, can you double check that CUPS is indeed
> running?


It is definitely running - it is printing for an office of 25 people and
five printers - except for these extra facilities (OO printing to second
trays etc) things are working fine.


> On my box, I see 
> root      2544  0.0  0.0   3136   772 ?        Ss   Jul06   0:00 
> cups-config-daemon
> gerry     5732  0.0  0.6  33984  4872 ?        Ss   Jul06   0:16 eggcups 
> --sm-config-prefix /eggcups-YuTTI5/ --sm-client-id 
> 11cdbd2919000110726612400000027080004 --screen 0
> root     27697  0.0  0.2   9164  1968 ?        Ss   Jul09   0:00 cupsd


On the problem server I see:

root      3614  0.0  0.0  8988  620 ?        Ss   Feb27   0:00 
cups-config-daemon
root     28871  0.0  0.1 74664 6148 ?        Ss   04:02   0:00 cupsd

but on a working server I see:

root      2483  0.0  0.0  8988 1068 ?        Ss   Feb24   0:00 
cups-config-daemon
root     22619  0.0  0.1 74488 6028 ?        Ss   04:02   0:00 cupsd
lp       22637  0.0  0.2 68976 7164 ?        S    04:02   0:00 /usr/bin/perl 
/usr/lib64/cups/filter/foomatic-rip 23130 karenth 10551partdenial 1 PageSize=A4
lp       22643  0.0  0.2 68976 7160 ?        S    04:02   0:00 /usr/bin/perl 
/usr/lib64/cups/filter/foomatic-rip 23130 karenth 10551partdenial 1 PageSize=A4
lp       22644  0.0  0.2 68976 7168 ?        S    04:02   0:00 /usr/bin/perl 
/usr/lib64/cups/filter/foomatic-rip 23130 karenth 10551partdenial 1 PageSize=A4
root     27516  0.0  0.0  3676  468 pts/0    R+   08:25   0:00 grep cups

- could this be a clue to what is going on?


> I use /usr/bin/printconf-gui to configure my printers which calls
> system-config-printer so we are not that much different.


Right.


> If I remember correctly, OOo does some checks for CUPS when invoked and
> if the check fails reverts to using SGENPRT.


OK, so maybe OOo is failing for some reason on the problem server and I
only have access to SGENPRT . .


> Does this help? 


Maybe . . if I can work out why OOo would be failing to detect CUPS . .
I even upgraded to OOo 2.0.3 on the problem server (the others are
2.0.0-3) but it didn't make any difference.

Thanks,

Phil.
-- 
Philip Rhoades

Pricom Pty Limited  (ACN 003 252 275  ABN 91 003 252 275)
GPO Box 3411
Sydney NSW      2001
Australia
Mobile:  +61:0411-185-652
Fax:  +61:2:8923-5363
E-mail:  [EMAIL PROTECTED]


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