On Mon, 2006-08-14 at 13:16 +0200, Uwe Fischer wrote:
> Uwe Fischer wrote:
> > Hi,
> > 
> > we (the authors of StarOffice and OpenOffice.org Help) would like to 
> > give more links from the (F1) Help to the documentation on 
> > documentation.openoffice.org. May be to other Web sites, too.
> 
> Recently we asked for ideas on the OOo mailing lists how we can improve 
> the installed Help of StarOffice and OpenOffice.org. One good idea was 
> to add more links that point to external documents written by the community.
> 
> Currently, at the end of many Help pages you find "Additional 
> information" or "See also ..." sections. These links stay within the 
> installed Help system, or they link to portal pages like 
> documentation.openoffice.org which will work without "page not found" 
> errors for quite a time.
> 
> Given the ever changing availability of external documents with regards 
> to version, operating system, and language, as well as their Web 
> locations, a database approach seems to be appropriate.
> 
> Now we want your feedback about the following proposal
> 
> a) the Help Viewer already knows about the operating system, version, 
> and language of the installed Help. Additionally, the user will be able 
> to select additional languages to read external documents that are only 
> available in those languages. And the user will be able to disable the 
> Web search for additional documents, and to redirect the search to a 
> folder on the local file system.
> 
> One idea is to offer a drop-down list box with the main languages. The 
> current Help language already has a check mark by default, and the user 
> can select more languages.
> 
> Enable external Web Help:
>    (none)
> v english
>    german
>    french
>    ...etc...
> 
> Choose (none) to disable Web Help from the Internet.
> An additional check box "locally installed documents" can be enabled to 
> display links to documents that are stored in a given folder on the hard 
> drive. Every user can store own documents here, which must contain some 
> meta information to be shown at the right location of the Help.
> 
> 
> b) The current Help page gets some additional entries in the "More 
> Information..." or "See also..." section.
> These new entries are visible only if Web Help is enabled and if such 
> help is available.
> If the Web Help is enabled and if the current shown Help page contains a 
> link to the new Web Help feature, then the Help Viewer connects to the 
> server over the Internet.
> 
> The Help Viewer sends the following information:
> - the current Help page
> - the current version of the Office software
> - the current operating system
> - the selected languages for external Web Help
> 
> The server evaluates this information.
> If any Web Help document is available for the current page (topic), 
> version, operating system, and language, the respective link or links 
> are returned. These links will be shown in the "See also..." section. 
> The user can click the link to load the external document.
> If no suitable document is found, the server returns the following text:
> "For this Help page we have no external document at this time. You may 
> consider changing your langauge selection at Tools - Options - ...etc... 
> Visit documentation.openoffice.org if you want to write an external Web 
> Help document for the current topic."
> 
> The server evaluates the Help pages and languages for which Web Help was 
> asked. These data will be published periodically. The information helps 
> to improve internal and external Help offerings.
> 
> c) There is a database running on the server. The community maintains 
> the database. When for example a Language Project has some new 
> documents, the respective links will be added to the database. There 
> might be a Wiki to simplify adding and editing the hyperlinks together 
> with meta information about visible text, language, version, operating 
> system. A script will update the database based on the Wiki information.
> 
> 
> This is what I propose. Now please let us discuss this concept. Give 
> feedback if you want it in such a way and if you think it can be done. 
> Then we need to find some community members who really do all the work.
> 
> What do you think?
> 
> Regards
> Uwe

Uwe,

The members of the documentation project would be more than willing to
help. Do you think you could also post to
[email protected] so the crew could get involved?

-- 
PLEASE KEEP MESSAGES ON THE LIST.
OpenOffice.org Documentation Co-Lead
http://documentation.openoffice.org/ 

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