On Thu August 17 2006 01:41, Harold Fuchs wrote:
[snip]
> Does some automated process run when the "moderator" receives a message
> from a non-registered user? Could one be made to run?
Yes, but it is in CollabNets hosting facilities and they are not inclined to
be helpful on this topic.
> If a process runs, or could be made to run, could it, before "publishing"
> it, put something magic in the Subject line to indicate that the question
> came from a non-registered user?
>
> The word "[modertaed]" seems to appear sometimes but not *always* in
> non-registered users' questions. Why not *always*?
This is because there is a mailto: link on one of our support pages where the
subject is automatically filled in as "[moderated] YOU MUST GIVE A SUMMARY
HERE" - and it's obvious that many users do not read this or give anything
informative in the subject line :(
> Such a scheme would save us who try to answer the non-trivial effort of
> checking each and every question.
>
> I personally answer only a small percentage of the questions in the list.
> Others answer many more. Not having a clearly visible and reliable way of
> distinguishing a registered user from a non-registered one creates a
> significant work load for those folk. Seems to me this is exactly the sort
> of {repetitive, mechanical, error prone, labour intensive} task computers
> were originally intended for.
>
> Oh, and BTW, my Outlook Express can't filter on Delivered To. I know, I
> know ...
that's a shame, but I suppose that you do have the advantage that it is very
good at virus handling ;)
--
CPH : openoffice.org contributor
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