On Sun, 2006-08-20 at 15:36 -0600, Garth F. Robertson wrote: > At 04:05 PM 8/19/2006, you wrote: > >-----Original Message----- > > >From: "Kirill S. Palagin" <[EMAIL PROTECTED]> > > >Sent: Aug 19, 2006 1:56 PM > > >To: [email protected] > > >Subject: RE: [users] Cannot install to XP Home laptop > > > > > >Do you have antivirus on that machine? Can you temporarily disable it > > >for the duration of installation? > > > > >Thank you for reminding me about this. If you have Symantec > >AntiVirus, you MUST disable it. I recommend isolating your computer > >from the Internet for the duration of the installation, as you > >should also disable any firewalling software and selecting Register > >Later as the registration option. > > > >James M. > > > >--------------------------------------------------------------------- > >To unsubscribe, e-mail: [EMAIL PROTECTED] > >For additional commands, e-mail: [EMAIL PROTECTED] > > Thanks, but unfortunately, I have to give the same answer - I tried > it and it made no difference. The program (and Star Office trial, by > the way) will NOT install on that machine. >
Another wild guess that there is something very strange with that machine since the others work. So I would suggest you have a look in the on-line Troubleshooting Guide at http://documentation.openoffice.org/HOW_TO/ and look for the section titled "Corrupt or incomplete installation or download" for a reference to a Installation cleanup tool by Microsoft. I will bet that will help. -- PLEASE KEEP MESSAGES ON THE LIST. OpenOffice.org Documentation Co-Lead http://documentation.openoffice.org/
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