You could try renaming your "user" folder. That is the most likely source of the problem.

You need to exit OpenOffice completely. When re-starting, it will create a new "user" folder with the default settings.

I would not install 2.0.3. It has been beset with problems. 2.0.2 would be better or wait for 2.0.4.

If using an old computer, 1.1.5 is still available.

Paul wrote:
Then I would try installing 2.0.3 into a new directory and go from
there. You'll notice alot of improvement over the version your using.

/paul

On 9/21/06, Jaci <[EMAIL PROTECTED]> wrote:
 Thank you Paul. I tried the repair option to no avail. I also tried
uninstalling and reinstalling and then tried system restore. Nothing has
cured the issue. Help??? J --- On Wed 09/20, Paul < [EMAIL PROTECTED] >
wrote: From: Paul [mailto: [EMAIL PROTECTED] To: [email protected],
[EMAIL PROTECTED] Date: Thu, 21 Sep 2006 12:44:05 +1200 Subject: Re:
[users] error message I would personally uninstall that version and
installed 2.0.3 ... Ifyou do however want to keep the version you have I
would try the'repair' option. Start the 'setup.exe' and select the repair
option(this is from memory so apologies if I do have something
wrong)...Reply to the list if issue still happens.../paulOn 9/21/06, Jaci
wrote:>> I turn on my computer and get the message "soffice.exe has
encountered a problem and needs to close". I then click the "send error
report" button and close it. Then if I try to use OO, I get the same message again. I've sent numerous reports, no help! I've reinstalled (I still have 1.0.1) and it didn't change anything. I've run virus scans and there doesn't
seem to be a virus. Any ideas? Thanks Jaci>>>>>>>>
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