On Friday, October 20, 2006 2:58 AM [GMT+1=CET], Howard Coles Jr. <[EMAIL PROTECTED]> wrote:
> On Thursday 19 October 2006 1:15 pm, [EMAIL PROTECTED] wrote: >> Hi! >> >>> I have attached a slideshow for you to see what I mean. >> >> I love the idea of downloading a 2.3 mb attachement just because you >> were too lazy to put it somewhere on the www and provide the link in >> your mail. People who still use dial-up connection will love you even >> more. Here is my tip: before you attach anything to your e-mail, take >> your time and think, then think again. > > Unfortunately the people have to issues with your reply: > 1. They never saw it unless you CCed them because they're not > subscribed to the list. > 2. They probably thought they were sending this to "a person" or a > "Help Desk" for assistance. > > While I'm on Broadband I still hate using email as a file transfer > protocol. > > However, what I find more offensive is that this went through the > moderator, who then allowed the 2.3 mb attachement. Not only that, > but we allow people to send email to a list NOT KNOWING they are > emailing a list (of course how they could NOT know is beyond me, I'm > still looking for the link where people with no account on OOo can go > to post a message.)!! Event though the contact page says "you must > be subscribed to post a message"!! Why or How is this possible? > This has caused too much headache. There has got to be a way to FORCE > people to KNOW they are posting to a list and NOT an OFFICIAL "HELP > DESK". If you go to http://www.openoffice.org/ then click Support (top row), then click Archives against Users Mail List (3rd down, left hand column) you will be taken to the Archives page. Near the top it says ============ begin quote ===== List address [email protected] List description User-level discussion about OpenOffice.org software (questions, answers, how-to's, etc). =========== end quote ======= This might give people a clue that they can send e-mail to the cited address if they want OOo support . I personally do *not* believe that new users of OOo should have to register to get support. I often get 100s of e-mails a day on this list and I certainly would not want to submit a new user to that. Even if we did it only as a News Group, new users would be inundated with irrelevant (to them) stuff. So on balance I think the scheme we have is nearly as good as it gets. However, your point about the moderator stripping attachments is a good one. Perhaps someone could follow up on that ??? Are the auto-responses still being sent? Perhaps an auto-response to non-registered users saying that any attachments have been stripped ??? Harold Fuchs London, England --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
