On Sun October 22 2006 18:58, + James & Mitch Naepi wrote: > [ MODERATED ] ******************** > Hi > I'm using version of openoffice 1.1.4 .My OS is Windows XP my problem is > can't open it up it as it reads > to open "Openoffice.org cannot be started > due to an error in accessing the > > > openoffice .org configuration data" Please contact your system > > administrator > > > > The following internal error has occurred Getstorage name "NO CONTENT > > I have clicked on the link provided > > http://documentation.openoffice.org/faqs/installation/026.html > > I followed the steps provided by advice already but don't understand from > that point? > > 1. Click on the Start button > 2. Click Search > 3. On the menu (labelled "what do you want to search for") click "All > files and folders" 4. In the box labelled "All or part of the file name" > enter "common.xcu" **without** the quotes. 5. Make sure the box labelled > "look in:" says "Local Hard Drives" > 6. Click Search. > > but cannot understand the steps provided after step 6 where to from that > point i've done it all and found two files with "common" now where to from > there? Any help as i'm not to computer literate.
As you are not subscribed you may not have seen that: On Mon October 23 2006 02:43, Sandy wrote: > It is safe to rename the file in your "user" directory which will be in > a path such as the following: > > C:\Documents and Settings\<user>\Application > Data\OpenOffice.org\<user>\registry\data\org\openoffice\Office\Common.xcu > > OR: > > C:\Program > Files\OpenOffice.org\<user>\registry\data\org\openoffice\Office\Common.xcu > > In each case <user> is the name of the user. > > As the FAQs page states: > > [quote] > > *Note:* There may be shared files called Common.xcu under paths, such as > the following: > > C:\[some path]\OpenOffice.org\share\registry\...... > > *Do NOT delete these shared files! > * > > [end quote] > > You only have two files. Rename one and leave the other alone. One has > a user name in the path. The other does not; instead, it has a folder > named "share". > > The reason for renaming rather than deleting is that, if the problem is > not fixed by the creation of a new file, you can retrieve the old data > by changing the name back to what it is now. > > Rename it to something like common.xcu.old. > Please reply to [email protected] only. -- CPH : openoffice.org contributor Maybe your question has been answered already? http://user-faq.openoffice.org/#FAQ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
