On Wed November 22 2006 19:58, + Brian Kingston wrote: > [ MODERATED ] ******************** > For Arnold Huzen > > Hello Arnold, > > You are quite correct, I mistakenly took the version number from the disk > cover sleeve. To recap I have given below an extract from my original > email outlining the problem I have encountered and also a copy of the crash > report. > > " My problem is : I can not run a PowerPoint file nor one converted to Open > > > Office. The system crashes each time. I have tried the suggestions in > > the Crash Report without success. Can you suggest any further actions as > > my Windows XP program has the latest updates. " > > Error report summary [snip] > STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER > - or - > STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M
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