I have had different versions of OOo on my computer for some time, but like Oscar Garcia I am a new user, as I continued to use MS Office by default. This last week I have found myself using Ubuntu instead of Windows, which has compelled me to make use of OOo, with which, generally speaking, I am very pleased, even if there remains room for improvement. I think Oscar and, in particular, Dave Barton in his careful reply to Mike Rogers have hit the nail squarely on the head - a potential user has the responsibility of investigating what OOo can and cannot do, just as with any other programme choice. The information available on the various fora devoted to OpenOffice are, in this context, of great help....
But I think Doug Thompson misunderstands the issue when he ironically offers Mike a refund of his costs for OOo. The costs involved in choosing and using a programme are not limited to the purchase costs for a so-called 'license'. To my mind, they relate most importantly to the time and effort that a user devotes to learning and using the programme. I agree that the manner in which Mike reacted to his difficulties with the programme left a great deal to be desired, but to dismiss these difficulties with a sarcastic remark about a 'refund' is unlikely to lead to greater understanding on Mike's part, or to improvement in future versions of OOo.... Henri 2006/12/12, Oscar García <[EMAIL PROTECTED]>:
I'm a new user too to OOo. I installed OOo about a week ago and I am now using it instead of MS Office. I remember reading somewhere, maybe on this list, that it was recommended to send files in PDF Format, unless the end user needed to modify it and did not have OOo, one would save it as a MS Office file. I followed this advice and it is working fine. Before downloading, one should read CAREFULLY what OOo can and cannot do to avoid becoming upset. Try doing that the next time you use OOo, that't what helped me make my decision, even before I downloaded the file, sure it takes some time, but it´s worth it. Oscar DougT escribió: > Your refund for what you paid for OpenOffice.org is attached to this > email. You may now whine elsewhere. > > DougT > > > [EMAIL PROTECTED] wrote: >> i am not a subscriber to this list. CC >> thank you at least for your reply. >> you are of course right that my previous email was out of frustration >> anger and genral dissapointment with open office org. >> my first complaint was that i had too many clicks to reach the finnal >> doan load , unpack files and reg, before i could open up and try what >> open office was like. >> secondly when opening my exel files i continualy received a warning >> that marcos were unsafe, and to turn them off before i could open >> this file. this did not happen before! >> when sending email the receiver could not open them as they were ODF >> files, as these files were sent clean direct from ' open office' and >> not from microsoft offic. >> now can you see were my frustration anger is coming from. for i was >> told that open office was as good as microsoft and ready to use. >> then when i have had enough i find i cannot uninstall and when idid >> try microsoft method it still left files behind and maybe some i dont >> know about. >> it would be better if you had supplied a clean uninstall method and >> then maybe i would not be so angry with this product this product. >> 'thanks for nothing' is a sarcastic remark but i feel justified in >> making it. >> >> mike rogers >> M's service >> i am not a subscriber to this list 'CC'. >> >> >> ----- Original Message ----- From: "Dave Barton" <[EMAIL PROTECTED]> >> To: <[email protected]> >> Cc: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> >> Sent: Saturday, December 09, 2006 2:48 AM >> Subject: Re: [users] [moderated] Unistalling OOo >> >> >>> Hi Mike, >>> >>> On Thu, 2006-12-07 at 19:29 +0100, [EMAIL PROTECTED] wrote: >>>> i am very disapointed with open office.org after downloading from the >>>> internet two days ago. >>> >>> Sorry to hear that you were "disappointed" with OOo (OpenOffice.org). >>> However, it would be very helpful if you could give us few brief >>> specifics about what aspects of OOo disappointed you. This will enable >>> us to determine if there was some misunderstanding on your part, or if >>> there is something we can do to improve OOo, that may encourage you to >>> consider reinstalling OOo at some future date. >>> >>>> and now i wish to uninstall. icannot find an uninstall button. >>> >>> That's because there is no uninstall "button". You uninstall OOo >>> through >>> the Windows standard control panel method. The only "gotchya" to watch >>> out for is that you must use the right click context menu option >>> "close/exit" of the OOo Quickstarter icon in the taskbar tray. This is >>> something I would like to see changed in OOo, but that's another story. >>> >>>> i have tried to remove via the controll pannel >>> >>> OK! You have used the correct uninstall method, but did you close >>> Quickstarter (see above)) first? >>> >>>> but still i have some files left behind and douments i cant open. >>> >>> Are these files you have created or edited with OOo? If we are to help >>> you resolve this, you will need to tell us what type of files they are. >>> >>> If they are files/documents saved in ISO/IEC 26300:2006 standard >>> format, >>> you will need software that can convert these files into other formats. >>> At the present time the best software to do this is OOo. Microsoft >>> software cannot currently do this, although there is a plug-in under >>> development for some of their products to achieve a measure of >>> compatibility with the ISO standard. >>> >>>> thankyou for nothing >>> >>> Obviously, you are upset and frustrated about something, but making >>> sarcastic comments is unlikely to encourage anyone here to come forward >>> and help you. A far better approach would have been to approach this >>> support mailing list requesting help with your OOo issues before >>> attempting to uninstall. It very possible that we could have resolved >>> these issues for you and you, like millions of others, would be a >>> satisfied user of OOo. >>> >>> I hope my reply has been of some assistance to you. >>> >>> Regards >>> >>> Dave >>> -- >>> This is a mailing list which exists to support users of OpenOffice.org >>> All answers are given by other users who volunteer their time. >>> If you are not subscribed to this mailing list you may not see all the >>> replies to your query. Please reply to [email protected] only and >>> include some indication that you are not subscribed to this list. >>> (eg. "I am not subscribed to this list, please CC: me.") >>> >>> For on-line support see: http://support.openoffice.org/index.html >>> For a knowledge base see: http://mindmeld.cybersite.com.au/ >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
-- 老朽 頓首 M Henri Day, PhD, MD Stadshagsvägen 22, 5tr S-112 50 Stockholm SUÈDE Tel : +46 8 6183098 Email : [EMAIL PROTECTED] Skype/Google Talk : mhenriday http://mhenriday.googlepages.com http://mhenriday.blogspot.com/
