On Tuesday 12 December 2006 19:32, + Mike Malone wrote: > [ MODERATED ] *********************** > Hi, my PC continually reboots after installing the above software. It gets > as far as the 'Windows' 'loading' screen, the one with the horizontally > scrolling bar, then black-screens and then shuts down and re-starts. This > is a continuous process. I can, however, start the PC in 'Safe Mode', but > this does not allow me to remove installed programs and so I cannot remove > the software. The PC is protected with AVG anti-virus software, with the > latest virus definitions, and Microsoft Defender (Anti-Spyware) with the > latest definitions. I have scanned the PC for both viruses and spyware (in > Safe Mode) and none are reported. I have to believe the problem is caused > by the OpenOffice. Can anyone help? > > This PC is running a Mail Server (CCMail) and it would hurt to have to > rebuild.
As you are not subscribed you may not have seen that: On Wednesday 13 December 2006 06:36, robert wrote: > > It sounds like it is blue screening. By default, if XP hits a BSOD, it will > automatically reboot. If you can start it in safe mode, you can turn this > behavior off in the system properties. This will allow you to see the blue > screen error and there is a slim chance it will give you a clue as to the > cause. > > Even in safe mode, you should be able to uninstall programs. In the > meantime, you might try hitting F8 repeatedly just as your computer starts > to reboot until you get the boot menu. Try the "last known good > configuration" choice. This *might* successfully roll-back some changes and > allow you to boot normally. If this fails, I would look at doing some > hardware testing. > > The few times I've seen XP blue screen, it has been either a bad driver, or > something seriously wrong with the hardware. It's possible OO did this, but > I doubt it, especially as OO doesn't install any drivers AFAIK. Please reply to [email protected] only. -- CPH : openoffice.org contributor Maybe your question has been answered already? http://user-faq.openoffice.org/#FAQ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
