Dear Dave,
Thanks for the information. I have XP Home (with Office but no Word installed). The answers are not quite how you describe for the icon. It reads: Open Office.org 2.1 Installation Files and a double click shows the following icons:

licenses                        readmes
Instmsia                        Instmsiw
Open Office org 1        Open Office org 2
Open Office org 3        Open Office org 4
Open office org 21        Set up
Set up configuration settings

On the other hand, when I go through start - all programs I find Open Office.org 2.1 and from that:
Open Office     Base
                       Calc
                       Draw
                       Impress
                       Math
                       Write

With the last I have been able to find a page to write on!
Many thanks for your help.

Sarah
----- Original Message ----- From: "Dave Barton" <[EMAIL PROTECTED]>
To: <[email protected]>
Cc: "Sarah Malone" <[EMAIL PROTECTED]>
Sent: Thursday, January 04, 2007 5:43 AM
Subject: Re: [users] [moderated]


-------- Original Message --------
Subject: [users] [moderated]
From: Sarah Malone <[EMAIL PROTECTED]>
To: [email protected]
Date: Mon 01 Jan 2007 05:10:22 EST

I have just downloaded OpenOffice but not being a computer expert, I
am stuck trying to open a blank page to write on. Also, I seem to have
two of most icons when I open the Open Offfice 2.1 Installation icon
on my desktop. Have I done something wrong, or only partially
installed?

Sarah Malone

Hi Sarah,

You appear to be using some flavour of MS Windows as your operating
system and I will guess that it is version XP Home or Pro.
Unfortunately, your message doesn't give us (so-called experts ;) to go
on, so we need to ask some questions here.

When the OOo (OpenOffice.org) download finished did you find one new
icon on your desktop with a caption something like
"OOo_2.1.0_Win32Intel_install"?

If so what happened when you double clicked on that icon? Did it step
you through the installation process and finish without any error messages?

Do all or any of the OOo programs show up under the "Start" button "All
Programs" menu list?

If the answer to all of these questions is "Yes", then it appears that
you have successfully installed OOo and the desktop icons are just
garbage left behind by the software installer. The OOo installer program
does not place shortcut icons on your desktop, but you can add those
yourself later.

If the answer to any of these questions is "No", please write back to
this list with as much information you can think of about the problem
and we will try to help you further.

You might also like to take a look at this page:
http://download.openoffice.org/2.1.0/instructions.html#win
and some of the documentation here:
http://documentation.openoffice.org/
specifically, the "Setup Guides"

Hope this helps.

Dave
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