M Henri: Thank you for your comments.
However, I disagree with the ignorance vs. stupidity comment. I have dealt with and deal with some very ignorant folks. They are like goats, and take a lot of pushing to get them to do anything. Stupidity takes education, which is a lot easier. However, if we can provide an example, most people will follow. James McKenzie -----Original Message----- >From: M Henri Day <[EMAIL PROTECTED]> >Sent: Jan 8, 2007 7:48 AM >To: [email protected], [EMAIL PROTECTED] >Subject: Re: [users] Forced Registration For This List (was Re: [users]Return >receipts) > >2007/1/8, rob <[EMAIL PROTECTED]>: >> >> >> >> -----Original Message----- >> From: M Henri Day [mailto:[EMAIL PROTECTED] >> Sent: 08 January 2007 10:18 >> To: [email protected]; James Mckenzie >> Subject: Re: [users] Forced Registration For This List (was Re: >> [users]Return receipts) >> >> 2007/1/8, James Mckenzie <[EMAIL PROTECTED]>: >> >> <snip>What do other readers think of the requirement to post through a web >> page if you are not subscribed using a simple form like this: >> >> Your e-mail address: >> > Subject of your question: >> > Details on what you are trying to accomplish or problem: >> > >> > Note: Your message will be reviewed prior to posting to the appropriate >> > mailing list by a volunteer. This will take time. You will receive a >> reply >> > from the reviewer if you question can be answered by this person. This >> > answer will also be added to the archives. >> > >> > James McKenzie >> >> >> >> I certainly think it worth a try - it won't resolve all the problems from >> which the list suffers, but it may - only time will tell - alleviate some >> of >> the most pressing ones. It should be of aid to inexperienced users in >> thinking through their problems and learning how to describe them in a >> manner which is meaningful to others - things that they often (not always >> !) >> need to learn. Perhaps this particular problem could be addressed by >> adding >> a link on the archives to a page entitled <How to ask questions and get >> answers>, on which advice is given - with examples - concerning such >> matters >> as naming the specific problem in the subject line, providing information >> on >> the equipment one is using, describing events in the detail and in the >> order >> they occur, and not least, looking up similar problems in the archive.... >> >> Henri >> >> I agree it is worth a try but how about adding a request to know the >> operating system they are working on as often this can help to solve the >> problem. >> >> Rob > > >I'm with you all the way, Rob - indeed, this is one of the things I meant >when I referred to «providing information on the equipment one is using». >But here it is probably wise to be very explicit - and provide concrete >examples of the type «I'm using OOo version x.x on a Windows XP SP 2 >computer with a clock speed of X MHz and a RAM with X MB capacity. ...», so >that novices can have the opportunity to learn just what type of information >is relevant to the task of sorting out their problems. To paraphrase Harold >Fuchs's observation, the distinction between ignorance and stupidity is that >the former is amenable to treatment.... > >Henri --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
