Dear Mr. Lewis, thank you for your answer. Mr. Voets has sent me an email explaining that this is a know issue. If you need any additional information please contact me.
Best Regards Pedro Melo ----- Mensagem Original ----- De: Dan Lewis <[EMAIL PROTECTED]> Data: Quinta-Feira, 8 de Fevereiro de 2007, 18:24 Assunto: Re: [users] How to send an open office recovery report > On Thursday February 08 2007 8:30 am, Pedro Melo wrote: > > Dear Sirs, > > my girlfriend has aa Apple MacBook Pro, with OpenOffice installed. > > After doing a presentation, when trying to save it as a Microsoft > > Office Powerpoint, The OpenOffice starts pops up an error and > > starts the OpenOffice.org Document Recovery program saying:"Due to > > an unexpected error, OpenOffice.org crashed. All the files you were > > working on will be saved now. The next time OpenOffice.org is > > launched, your files will be recovered automatically." After > > recovering the file it informs that clicking the next button the > > Error Report Tool should open. This does not happen! I talked to a > > friend that knows a little more about OpenOffice and MAC computers > > and I gave him the presentation file to be converted to the ppt > > format. He managed to convert it without a problem, and he told me > > that there was allready version 2.1 of OpenOffice available. I > > instaled this new 2.1 version on the MAC and tried to repeat the > > same action now with this new program. For my surprise the problem > > also exists with version 2.1! What can this be? > > How can I get support on this? > > How and where can I send the report log file and the presentation > > file so that it can be verified, without having a internet > > connection directly on the mac? > > > > I hope you can help me with this matter. > > > > Looking forward to hear from you. > > > > Best Regards > > > > Pedro Melo > > Which Mac OSX is on the computer? What operating system was > your > friend using that made the conversion from Impress format to > PowerPoint format? How much memory do you have on your computer? > What > are your settings in Tools > Options > OpenOffice.org > Memory? > > Dan > _______________________________________________________________________________________ Precisa de CREDITO ate 5.000 EUROS? Resposta Imediata. Possibilidade de reduzir o valor das prestacoes. Venha conhecer a Capital Mais. Saber mais em http://www.iol.pt/correio/rodape.php?dst=0701311 --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
