NoOp wrote: > On 02/20/2007 04:28 PM, Adrian Try wrote: > On 02/19/2007 07:49 AM, Lewis Brinin wrote: > >>> All I want is to paste in TEXT just text from a web page to a >>> word processing document so I can put in a floppy take it to Kinko's and >>> print it out. Is that too much to ask. >>> >> In OpenOffice.org Writer, select Edit / Paste Special from the menu, >> select "Unformatted text", and click OK. >> >> >> > > I'm begining to get a whole new appreciation for those poor souls that > actually work a support desk (and get paid for it)... >
I have done that and believe me, some users are completely clueless. Many expect you to be a mind reader or clairvoyant. Others expect you to be able to do the impossible. One call I had, the user was at home, with a notebook computer and wanted to use the VPN to connect to the office network. However she had locked herself out of her computer and of course couldn't access the VPN. She wanted me to reset her password, but refused to go back to the office, so that she could log onto the domain with the new password. She expected me to reset the password on her computer, even though I had no way to even reach it! I later checked her tickets for that day and found she had tried the same thing 3 times, before she finally realized she was asking for the impossible. On another call, the first thing I heard was "I tried what you guys said and it didn't work". She made no mention of who she was or what the problem was. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
