On 27/02/07, Ilkka Lassila <[EMAIL PROTECTED]> wrote:
Im using the offical OO 2.1 version. The writer crashes as I try to using "properties" on file menu for any document. It doesn't matter if it is a existing old document or if I use "create new". To reproduce: 1) Open writer aplication 2) Create a empty text document 3) Open "file" and "properties" 4) The writer jams so that i can not activate the window. Only thing that works is task manager -> kill. Im using windows xp sp2 with all latest updates. I'm sorry but the registration and double checking procedure is just too long, i didn't bother to do that. A pure guess: do you have Java properly installed and known to OpenOffice?
Go to Tools>Options>OpenOffice.org>Java and ensure a version of JRE is installed. Make sure it's both known to OO in that panel (listed) *and* selected (that the radio button on the left has a black dot in it). If yes, sorry I give up. If no, go to http://www.java.com/en/download/manual.jsp and choose one of the Windows (offline or online) JRE's to install. Make sure to close OO *and* the Quickstarter (System Tray icon) before you begin the installation. If you don't reboot the Quickstarter should not re-open but, if it does, make sure you close it before changing and options within OO. Once the installation is complete, open OO (not the Quickstarter), go back to the the Java option and register your new JRE there. To register the JRE, click Add and browse to the JRE folder, probably c:\program files\java\jre1.5.0_11 or possibly a different "x" in "1.5.x". Make sure you select the JRE by clicking the little "radio button" on the left of the pane (to get a black dot in its middle), *even if* it's the only one there. Once the JRE is registered within OO, close OO again and then create a new document. Now try the Properties menu. If the problem persists, sorry, I give up (again!). The reason for closing the Quickstarter is that when it's open OO tends to forget new option settings; I think the Quickstarter keeps open some file so that changes to that file don't get written to disk. I stopped using the Quickstarter a while back because of this. Hope this helps. If not, you may need to consider uninstalling OO and re-installing it again. -- Harold Fuchs London, England Please reply *only* to [email protected]
