On Saturday March 03 2007 10:52 am, Andrew Fisk wrote: > Jeff, > > Maybe you are looking at the problem from the wrong direction -- if > your firewall did not block the update site, you would have made > one connection downloaded the updates and been done. I am sure (or > at least I hope) that your comapny does not block MS Windows, MS > office updates or virus updates, I am equaly sure that if Open > Office.org is an application that you are allowed to run on your > network, your network support folks would be willing to make the > changes needed to allow you to update as needed. > > You also might want to check your machine, as I would have thought > that an issue this serious would have made this list before today > -- there may be something in your config that is magnifying the > problem. > > > Thanks > > Andy > Spitfire Computer Services > 441 Beaver Street > Suite 202 > Sewickley, PA 15143 > Phone (412) 749-0162 > Fax: (412) 749-0203 > [EMAIL PROTECTED] > www.spitcomp.com > > On Mar 2, 2007, at Friday, March 2, 20072:40 PM, O'Reilly, Jeff wrote: > > Jeff O'Reilly > > End-User Support > > Denver Water > > > > I have had OpenOffice installed to my work computer for some time > > with no problems. Then I upgraded to OO2.1 > > The 1st time I launched it, the wizard asked me if I wanted it to > > automatically check for updates. I said "yes". > > > > For some odd reason, both our firewall and our web-blocker block > > much of > > the OpenOffice links. I can get to the main website and nearly > > all pages, but I'm not allowed to download it. Apparently the > > automatic update is also blocked. > > > > What happened was a virtual Denial Of Service attack as the > > OpenOffice automatic update service fired off persistent queries > > a gazillion times > > per second, each blocked by our firewall. Without my knowledge, > > my computer was pretty much destroying all Internet use at my > > company for a > > few hours - until they tracked the culprit down. I brought up > > Task Manager and killed "soffice.exe" and "soffice.bin" while on > > the phone with the Systems group. The DOS attack immediately > > stopped. > > > > Maybe stuff like this is why OpenOffice is blocked from being > > downloaded? > > > > The OpenOffice automatic update check needs to be re-thought. It > > should > > not send out perpetual packets the way a running service does. It > > should > > be one-time queries when an OpenOffice application is launched. > > This is > > how Mozilla FireFox does automatic updates and it works great. > > > > If OpenOffice ever hopes to compete, things like this must be > > solved. > > > > Jeff O'Reilly
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