-------- Original Message -------- From: Loran Blood <[EMAIL PROTECTED]> Date: Tue 13 Mar 2007 19:15:24 EST
> seemed to be having trouble with Live365.com for the last couple of > days, as suddenly I couldn't get any stations, and I kept getting an > error saying the server could not be contacted and I may be having > network problems. As a last resort, I restored an old checkpoint. This > didn't solve the problem, but the icons for my Netscape browser, > Openoffice 2.1, and Acrobat Reader disappeared and changed to those > little white icons. At that point, the program that was supposed to open > the relevant file wouldn't open it anymore. When I tried to change the > icons back and change the program that opens the file, Windows wouldn't > let me do it. Then, when I tried to uninstall the program, I couldn't do > it. I couldn't rename the files, move them, or delete them. > > So I deleted them manually and tried to reinstall the original programs > over them, intending to then uninstall the programs again and then > reinstall them a third and final time. Then I began getting error 1714 > on all the programs, telling me that the program was on an unavailable > network resource, or that the old version could not be uninstalled. > After deleting all the registry files I could find for Acrobat and > Netscape, I was finally able to reinstall those. But not for OpenOffice > 2.1or 2.0 I've cleaned the registry again and again with VCOM Fix It > Utilities 6, SuperRabbit, and the Microsoft Registry Cleaner. No > results. Then, I went into the registry and deleted each and every file > under OpneOffice, sooffice, or anything having to do with OpenOffice 2. > A search of the registry now produces nothing. There is nothing left of > OpenOffice 2 in my computer, and yet version 2.1 STILL WILL NOT INSTALL > and it keeps telling me the older version (2.1, which no longer exists, > at least when I search the registry) cannot be removed. > > What did the checkpoint restoration do to my computer? Why, if there is > nothing left in the registry, will 2.1 not install. I cleaned out > Netscape version 8 and Acrobat reader the same way, deleting one entry > after another, and then used another one of my programs to clean out all > the bad links. That worked for everything except OpenOffice. > > Nothing in the registry, and yet the install program thinks there is. > What the Hell is up? Your Windows system appears to have some serious issues and I doubt that it is going to be possible to resolve all of them just by email. Assuming that all the OOo (OpenOffice.org) installed program files no longer exist on your system, then your claim that "there nothing in the registry" is only partially correct. In that there is nothing you have been able to locate there that relates to OOo. However, the Windows registry has a very complex structure and often contains many cryptic keys. Obviously, the OOo installer is finding something in the registry that you have been unable to locate. Since the other utilities you have tried did not resolve the OOo issue, you might want to try this one: http://support.microsoft.com/kb/290301/EN-US/ I can't promise that it will provide a solution, but it has resolved similar reinstall issues for other users. Use it with care and note Microsoft's cautionary warning that it has the potential to create additional problems. Hope this helps. Dave -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only and include some indication that you are not subscribed to this list. (eg. "I am not subscribed to this list, please CC: me.") For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
