I am using Windows XP and I am having problems downloading your "Open Office" software. Background I am somewhat ignorant about Computers and my Son-in-Law does all my work. I am currently 3200 miles from him. He loaded your Open Office on our new Computer and we love it. He also transferred many files to a external hard drive for use to download onto Old Computer at our winter home with Windows Office Software.
After having problems opening a few of the files that I have transferred from external drive to on board drive, I tried to down load your software. Tried 3 times and always get to the same point where I get this message. "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." Would ordering your Installation Disk solve my problem? In the past this has helped me install things that I could not install by down loading online. Son-inLaw has upgraded old computer to XP Pro, and 120 GB hard Drive and 2- 512 GB RAM chips. Thank You Dennis Nilsson [EMAIL PROTECTED] EarthLink Revolves Around You.
