Kirill S. Palagin wrote: >> -----Original Message----- >> From: James Knott [mailto:[EMAIL PROTECTED] >> Sent: Sunday, April 29, 2007 11:46 PM >> > > >>>> utility. A while ago, I was providing Windows support to a very >>>> large company. Crashed PST files were a frequent complaint. >>>> >>>> >>> Very large companies store data (including e-mail) on >>> >> servers (where >> >>> corporate data belongs), unless IT department has no clue >>> >> whatsoever. >> >>> Servers do not use .pst files. >>> >> People store email on their personal computers, because many >> companies place limits on how much data users can have on the >> Exchange server. >> So, people build up huge PST files that will often corrupt. >> > > That is the cause of the problem - inadequate policy. > If all that mail is business-related then mailbox limits must be > adjusted accordingly and mail should remain on server. If that mail is > not related to business then helpdesk should not be bothered with > personal issues. > >
The policy was a limit on server space. PST files were specifically excluded from data backup to server. The company policy was that users should back their PST's to CD. Many did not. It wasn't my responsibility to tell the company what their policy had to be. It was possible in some circumstances to get the server team to restore certain messages, but due to the fragile nature of the Exchange server, it usually took an act of #include <deity> to get a restore. -- Use OpenOffice.org <http://www.openoffice.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
