Mr. Frangella,
I don't mean to be an alarmist, but I would keep a very close eye on that
account for any new "unknown" charges. If you have already been charged 3
times, you may be dealing with an unscrupulous dealer, or even worse, an
outright scam. I say this because OpenOffice is an absolutely free program;
absolutely free if downloaded from their site. There is also a link on the
site to various dealers that will sell you a CD with the program on it,
most of which only charge for the cost of the CD and shipping, plus a
little bit for their effort. So again, please keep an eye on that account!
Roxy Robinson
*********** REPLY SEPARATOR  ***********

On 5/9/2007 at 5:19 PM web kracked wrote:

What site did you download the product from?
I download it from openoffice.org and it is free.
did you click on the donate option?

----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, May 07, 2007 3:37 PM
Subject: [users] Charged for three downloads


Hello. My name is Franco Frangella. I downloaded your Open Office product 
May 5th at approximately 3:35 am Pacific time. I had trouble downloading
it. 
I was reviewing my bank statement today and found that I was charged three 
times for the download. I am happy with the product so far but I do not
want 
to be charged for three downloads when all I need is one. Please credit my 
account for the two unused downloads and contact me to let me know this 
situation has been rectified. Thank you
Franco Frangella

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