Hi!

After starting with OpenOffice Version 1.5 and using it without any problems I did upgrade to Version 2 when it became available and again used it without any problems.

So when I got your general email titled "OpenOffice.org Release 2.2.1" dated the 12th of June 2007 I followed the links to upgrade to the next version. Though the download went without problem I couldn't install it as it said, after "unpacking", that a file was missing. I reported this - mistakenly - to the address from where the upgrade information came from, a copy is attached, but then thought I'll have another go at downloading this version. Same effect so I tried other sites where I could download OpenOffice and the same thing again.

Thing is that before I "unpacked" and loaded Version 2.2.1 as a matter of generally good housekeeping I uninstalled the previous version and defragmented the C drive . . . so I didn't have my original copy to continue using. This was then compounded when I went to your site to download the version I had uninstalled,neither Version 2 nor 1.5 were available . . . . so I'm now using Version 1 and you can imagine how I feel about that?

So . . . what is going wrong and how do I get my download to find or deal with "Internal Error 2755.110 . . . the following file is missing . . . openofficeorg22.msi"?

I'm a firm believer of a non-Microsoft world and a user of ALL alternatives wherever possible . . . and I miss your OpenOffice!

Thanking you in anticipation,

Yours truly,

Roger C Morgan
--- Begin Message ---
Hello,

Following your email to announce the availability of the above "stable" issue of Open Office I decided to upgrade. First however and as I had other applications to remove I un-installed the previous version I was using and then de-fragmented my HDD, good house keeping I thought.

Though the package was downloaded successfully it would not install, so I deleted the download and tried again twice more but always with the same error report. After unpacking and asking for user details it immediately presented the following after hitting the install button.

"Internal Error 2755.110 . . . the following file is missing . . . openofficeorg22.msi"

I had been using version 2 with no problems but as you now stop any downloading of that version I've had to download and install version 1.1.5 . . . hardly a step forward for me then?

What is the fault and how do I install the latest version?

Thanking you in anticipation,

Roger C Morgan

--- End Message ---
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

Reply via email to