On 07/03/2007 07:12 AM, Stephan G wrote: > Thanks NoOp: > > I was able to stop and completely disabled DEP as you suggested. But > the Windows Installer stopped anyway, in the same place, even when I > tried to run everything as "administrator". > > Dialog Error Message states: > > Windows Installer Has Stopped Working > > A problem caused the program to stop working > correctly. Windows will close the program > and notify you if a solution is available. > > A couple of days ago, before turning off DEP, I got this same error > message, and then when I hit the continue button, I got the message > about DEP being triggered on a memory violation. Now that I have turned > DEP off, when I hit the continue button, nothing more happens. > > Any further ideas? > > Should I file a bug report? > > Many thanks to all. > > -stephan
I would most definately file a bug report. However, before you do it might be worthwhile to do a complete antivirus scan and run ccleaner (http://www.ccleaner.com/ - I use this to clean my customer's windows computers - just be sure to say yes when it asks to back up your registry). Check the md5sum of the download: http://download.openoffice.org/2.2.1/index.html?focus=download http://download.openoffice.org/2.2.1/md5sums.html http://www.openoffice.org/dev_docs/using_md5sums.html http://download.openoffice.org/common/instructions.html Then try and install. When you do the install: disconnect from the internet, turn off your antivirus, turn off DEP, run the install. Remember to turn your AV and perhaps even DEP back on *before* you reconnect to the network. Note: the only reason to disconnect from the internet/network is because your AV is being turned off during the install. If that doesn't work (or even if it does) please report back & we'll help you with the information necessary for filing a bug report. Gary --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
