On Tuesday July 17 2007 06:33 am, christopher wrote:
> Hello,
>
> Up until recently I've had absolutely no problem with OO. However, last
> weekend I suddenly discovered that documents etc did not appear to be
> being saved as previously. I had OO on a CD which I had installed from
> about a year ago with no problems. I am no computer expert but in
> layman's terms what happens is that even though I try to save in word XP
> (.doc) for example it seems to save the document as a file. So when I
> go to open it a drop-down menu appears from which I can choose a program
> to open the document with. If I choose OO for example it will open the
> document. I also noticed that the icon next to the document has changed
> from the standard OO icon to one with (as best as I can describe it as a
> laymen) six small icons arranged in two rows of three. This is
> something far different from what used to happen before where the
> document just opened up on pressing the iOO con associated with it. I
> have also noticed that I can only attach these documents in the ' new'
> format to e-mails and if I tried to read the myself as an attachment
> they come out as gobbledygook.
>
> I have tried uninstalling and reinstalling from the CD and this does not
> solve the problem. So I it on installed the CD version again and
> downloaded the 2.2 version which is now running on my PC. However, this
> has not solved the problem and it is still happening.
>
> I have extensive antivirus software operating on the computer.
>
> Could someone please help me sort this out?
>
> Cheers
>
> Chris
In OpenOffice.org, open one of the files you have saved that has this
problem. Then use File > Save as to open the Save as window. Near the
bottom of that window is a box labeled "Automatic file name extension". It
will probably be unchecked. Click it. Then click Save. Do this for each
one of the files which you have saved since this problem began. This
should solve the problem.
Dan
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