> On 7/20/07 6:08 PM, [EMAIL PROTECTED] wrote:
>> Dear Users at Open Office Org.
>>
>> I have attempted several times to download your OOo .2.2.1 MacOSXIntel
>> install en-US.dmg on my Mac Pro OS X 10.4.10 with and without X11
>> through
>> Firefox, Version 2.0.0.2. The download goes smoothly but when  I click
>> to
>> open a pop up window reads:
>>
>>                    "Warning"
>>
>>     "The following disk images failed to mount"
>>
>>     Image               Reason
>>     OOo.2.2.1.MacOSXint not recognized
>>
>> I am familiar with your product, having downloaded it to my PC last
>> December .  It works just swell and thanks for that.  Because it works
>> so
>> well I wanted to put in on my Mac as I am converting (or trying to) from
>> MS.  I write for a living and wanted Open Office, as, at least on my PC,
>> it works a lot better (i.e., faster, more efficiently and more
>> conveniently) than the Apple iWorks word processor program Pages.
>>
>> I have tried several times to download to Mac, dropping the Icon, when
>> one
>> appears into Applications.  No luck.  I downloaded X11, redownloaded
>> Open
>> Office, again to no avail.  I have read your FAQ and perhaps missed
>> something but did not find a resolution.  I went to the Apple page you
>> referenced but there was no advantage in that either.
>>
>> I have, and so contacted, Apple Care, and  was told by the technician,
>> after some hunting, that he was not able to assist me (although he
>> claimed
>> to personally use Open  Office) because he wasn't familiar with the
>> problem and Apple does not have support files for Open  Office (however,
>> they do for other ".dmg" files such as Firefox).
>>
>> The Apple technician suggested that I contact you.  I had hesitated to
>> do
>> so as I didn't want to bother folks who are already doing so much BUT, I
>> do want to use Open Office on the Mac, as I'm hoping it will make it
>> possible to work effectively.
>>
>> Can you advise me?  Please, keep  it  simple.  I use a computer to make
>> a
>> living but that doesn't mean I understand them or their ever changing
>> jargon.
>>
>> Thank you again for Open Office
>>
>> Sincerely,
>>
>> John
>>
>> PS: Open Office Users interested in advice of the Actual Astrology sort
>> can contact me at [EMAIL PROTECTED], of course, at no charge.
>>
>
> X11 for OS X 10.4.x has to be installed from your install disk. I f you
> just tried to download it instead, this may be your problem.
> Instructions for installing X11 are at
> http://porting.openoffice.org/mac/faq/installing/X11.html
>
> If this doesn't help, please write the list again. I switched to Mac a
> month ago and installed OO.org with no problems
>
> --
> Larry I. Gusaas
> Moose Jaw, Saskatchewan
>
> Website: http://larry-gusaas.com

Dear Larry,

Thanks for writing.  I did load X11 from install disk.  I also ran that
procedure  past the Apple Care tech.  It is for this reason I contacted
users list.  Apple's suggestion, the procedure seemed correct.  I
haven't a clue why it doesn't work.

Again, thanks for your thoughtfulness.

Sincerely,

John
>
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