Is a dialog coming up when you try to open a file, requesting a product key? If so, chances are your operating system is assuming that it needs an MS Office program (from an expired trial version, maybe). In that case, all you need to do is change the file associations to use OpenOffice.org instead. That would probably be done by right-clicking a file of each different type and going through the "Open With" option to find OOo, and setting that as the program to always use for this type of file.

ELLEN WARNER wrote:
where can i find my product key?   i don't think i ever received one

thanks
ellen

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