2007/8/19, NoOp <[EMAIL PROTECTED]>: > > On 08/19/2007 11:02 AM, Manfred J. Krause wrote: > > Hi Johnny, > > > > 2007/8/19, Johnny Rosenberg wrote: > >> > >> To whom it concerns: > >> > >> Maybe this is another question to add to the FAQ, if it's not already > there? [...] > > > > 'Can I download only parts of the OpenOffice.org suite?' > > http://documentation.openoffice.org/faqs/installation/003.html > > > > ... a little bit hidden with slightly antique values ... ;-) > > I think that problem is that there is not just one, or even two FAQ's, > there a FAQ's scattered all over the OOo site, not to mention the new > wiki FAQ. And for the most part it's nearly impossible to find what they > are looking for. > > For a new user: > - They open the main page & _possibly_ click on "new user & general > info". That takes them to: http://www.openoffice.org/about_us/new.html > which is pretty informative. > - To now let's assume that they click on FAQ under the "How do I..." > sidebar. That takes them to: http://www.openoffice.org/faq.html where > they are given a dazzling choice of different FAQ's. Clicking on > http://www.openoffice.org/FAQs/faq-questions.html gives a condensed > version of where they just came from. > - So now they are another layer in, and try "Most Frequently Asked > Questions" (http://www.openoffice.org/FAQs/mostfaqs.html). That page is > pretty baren for what the user might be looking for, and the new user > isn't even close to documentation installation FAQ's. > - Out of frustration the user see the search bar, and enters the > question: Can I download only parts of the OpenOffice.org suite? That > leads to a search page > < > http://www.openoffice.org/servlets/Search?resultsPerPage=40&query=Can+I+download+only+parts+of+the+OpenOffice.org+suite%3F&Button=Go > > > that references a v0.5.pdf from marketing. > - User sees that FAQ link in the sidebar, but figures that will take > them back to where they were. So, instead they click on "Get Help?" and > that leads to: http://www.openoffice.org/nonav/servlets/HelpTOC > > At that point the new user simply gives up and perhaps trys here. They > *may* try the support tab and stumble into > http://user-faq.openoffice.org/ At which point they will notice the > large typeface that proclaims "The FAQ Collaboration <--- This is the > newest set!" and naturally select that because they certainly don't want > outdated information. > - That leads them to: http://user-faq.openoffice.org/new-faq/index.html > - Now they have two obvious choices: 1) Writer and 2) Install. So > logically thinking, they select Install because this is an install > question... right? Install takes them to: > http://user-faq.openoffice.org/new-faq/faqinstall/ where they are > greeted with: Download, Installation, Upgrading, System requirements, > Uninstalling. > - So now if by this time the remember what they wanted to ask, they > select "Download". That takes them to: > http://user-faq.openoffice.org/new-faq/faqinstall/faqgeneraldownload/ > I'll not bother to go through each option, but suffice it to say that > the answer is finally there under "Can I download only parts of the > OpenOffice.org suite?". Hooray! we found the answer. > > But wait a minute... the link for that answer is: > > http://user-faq.openoffice.org/new-faq/faqinstall/faqgeneraldownload/168.html > and your link is: > http://documentation.openoffice.org/faqs/installation/003.html > How can it be possible to have the same question answered in two > different projects/URL's one might ask? > > Pretty confusing eh? > > Gary
VERY confusing - especially for someone new to computers or at least to non-Microsoft programmes ! A real reorganisation is called for here.... Henri
