Hi,
Just to re-iterate do make sure you update your mac via software
update. There was a font problem with an old version of X11 (version
1.1.2) that prevented OpenOffice from opening, much like the problem
you are experiencing. It may be that you have this version of X11 and
updating your mac could solve it.
To run software update, make sure you are connected to the internet
and click on the apple in the top left corner then on Software
update. This may take a long time on a dial-up but it is worth it. If
you like, you can also download the updates at a friend's.
See <http://www.apple.com/support/downloads/
macosx10410comboupdatev11intel.html> for OS X 10.4.10.
and <http://www.apple.com/support/downloads/x11update2006113.html>
for an update to X11.
Hope this helps
On 28 Aug 2007, at 22:04, Anna Sistern wrote:
Thank you for replying; the suggestion about downloading on a
friend's PC is very helpful and I will go down that path.
Yes,X11 does open and I get a bounce from the OpenOffice logo (just
one) There are no error messages. Its just strange it should
suddenly fail but maybe the newer version will oblige.
Thanks again...Anna
On 27 Aug 2007, at 11:36, OOo Mac User wrote:
Hi,
Could you explain exactly what happens when you try to open
OpenOffice?
Does X11 open? Do you get a bouncing OpenOffice logo at all?
Are there any error messages to speak of?
I would definately recommend you get the newest version of
OpenOffice (2.3 is just around the corner I believe). You might
also consider running software update on your Mac as the most
recent version is 10.4.10
Perhaps one of your friends has broadband and a CD burner? There
is nothing to stop a Windows user downloading the Mac version for
you and putting on a CD/Flash drive.
Hope this helps
On 26 Aug 2007, at 23:13, Anna Sistern wrote:
I have installed OpenOffice 2.0.0 from CD according to
instructions and placed it in the Applications folder
Double clicking the icon does not open OpenOffice.
I am using Mac OS X 10.4.9 and Have X11 installed.
I have been using OpenOffice previously having installed it last
year until it suddenly failed to open one day.
I therefore tried reinstalling it as above but still no joy
Can anyone advise please?
Should I obtain version2.2.1 and if so is there a supplier in
this country; I have tried Dragon Technology but they no longer
supply. At present I cannot get Broadband so need to get the CD
Many thanks for any help.....Anna
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