On Sat, 22 Sep 2007 08:54:51 +0100
mike scott wrote:

> On 21 Sep 2007 at 21:28, Diabolic Preacher wrote:
> 
> > On 9/21/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> > wrote:
> > > On Friday 21 September 2007 09:26:47 Michael Adams wrote:
> > > > On Thu, 20 Sep 2007 18:44:59 -0700
> > 
> > if the email client problem is taken aside, what are the reasons for
> > either allowing or disallowing non-subscribed posts.
> > 
> > although everyone has put forward their points supporting either
> > case. i would choose to go with a subscribers-only list..and i'll
> > try n explain
> 
> Thinking off the top of my head, as I write, maybe the issue needn't
> be a completely black or white, "subscribed" or "unsubscribed" one. A 
> couple of ideas:
> 
> Suppose mail from unsubscribed users (only) is put through some sort
> of filtering. 

It already is, that is what a 'monitor' does. Approves a post that is on
topic to ensure it is not spam getting in..

> This would look for key words/phrases ("does it run on 
> vista", springs to mind for example) and send what seems an
> appropriate reply from an FAQ, along with a note giving the benefits
> of subscribing to the list.  The latter would include in particular
> avoidance of the filter - so if it /has/ answered the question, all's
> well and good (and list time is saved); if it /hasn't/, then there's a
> chance to either rephrase the request (without subscribing, in which
> case the process repeats), or of subscribing, in which case it will be
> dealt with as now.
> 
> Alternatively, perhaps requests from non-subscribed people could be 
> dealt with as implicit subscription requests - they send the question,
> receive a note explaining what's happening and asking if they wish to 
> subscribe: iff they agree, they are then subscribed and the question
> is forwarded to the list.  But a pre-check of an FAQ would /still/
> remove the motonous regularity of the 'vista questions' :-)
> 

But a new user doesn't want 100 emails a day and doesn't know how to
unsubscribe even if it is on the bottom of the emails they receive.

> As I said, this is straight off the top of the head, so maybe it's a 
> non-starter for some reason. Thoughts?

Lets face it, some are unhappy with how the system works, i and others
are not. That is NORMAL, and to be expected. But the way to request
changes is not moan at the list, this would make many newbies
unsubscribe just because of the in house bickering. What is needed is an
RFE and voting.

The all must be subscribed in the 'normal' way thing is NORMAL for the
likes of Linux users. Windows newbies are more used to a phone help line
where they get instant replies and can often barely manage to find how
to send an email request or find the forum anyway.

-- 
Michael
Linux: The OS people choose without $200,000,000 of persuasion.

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