-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -------- Original Message -------- From: stanton g miller <[EMAIL PROTECTED]> Date: Thu 20 Sep 2007 08:26:21 EST
> I have 3 issues I have encountered when using your program. The issues you have encountered are the result of your inexperience with computers and a lack of understanding about the OOo (OpenOffice.org) project. > I am of the understanding, Open Office will perform in place of any Microsoft > programs, For the most part that is true. However, OOo is NOT a "knock-off" clone of MS Office. > however, please address the following. No "we" do not respond to demands, we try to provide assistance in reply to polite requests from our fellow users. This is a volunteer user mailing list, not a paid company support operation. > 1. I have received an attachment to e-mail in Works. I was unable to open > the attachment. Why? Because Works files are saved in a closed propriety Microsoft format and only MS software can open or save them. I would suggest you ask the sender to use the Works "Save As.." option to save and resend the file in RTF or Word format, which OOo can open. > 2. My wife received a spreadsheet in Excel. Your program would only open > 2/3 of the sheet. Why? The Excel was sent in portrait direction. It is unclear what you mean by "2/3 of the sheet". There could be any number of reasons why some part(s) are not visible (eg. hidden columns), but it is impossible to determine a reason based on your description of the situation. > 3. I have typed some documents in your word processor and the e-mail > recipients cannot open them with their Word programs. Why? By default OOo saves new documents in ODF (OpenDocument ISO/IEC 26300:2006 standard) file format. Microsoft refuses to include opening and saving of this ISO standard file format as an inbuilt option in their software offerings. Some suggestions: If the recipient only needs to read your document and does not need to edit/change it. Send it as a PDF (Portable Document Format) file, using the OOo "File -> Export As Pdf..." menu option. Almost every computer has the free Adobe Reader or equivalent pdf viewer program installed. If the recipient needs to edit/change your document, the options are: 1. Suggest that the recipient installs OOo. It is free and will coexist with Microsoft software. 2. Suggest that the recipient installs the free Sun ODF MS Office add-in, available from: http://www.sun.com/software/star/odf_plugin The current version of this add-in enables users of MS Office greater than version 98, to open, edit and save files in ODF format from Word, Excel and Powerpoint. 3. Use the OOo "File -> Save As..." or "File -> Send..." menu options and save/send your file in a format that MS Office is capable of reading (eg. plain text ".txt", Rich Text Format ".rtf", Word ".doc", etc.) > I am under the assumption this program is seamless. Should it not be so, > then I have just wasted $35 which would have been spent towards Microsoft > Office Home Edition. If I cannot use the program as my understanding, > then I will be better served by Microsoft although, the reason I am here > is to avoid Microsoft monopoly. > Thanks As stated previously OOo is not an MS Office clone, therefore your assumption is incorrect. Had you done the minimum of research, you would have discovered that OOo is an Open Source community project and can be downloaded for free from http://www.openoffice.org You did not pay your money to OOo, because "we" do not sell the program "we" give it away for free. If you feel you have wasted your money, I would suggest that you take your grievance back to the person/organization who took your payment, because this has nothing to do with OOo. I trust the above will be of some assistance to you. - -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only. You should also be aware that all details of messages posted to this list are publicly available to anyone with an Internet connection For mailing list info see: http://www.openoffice.org/mail_list.html For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFG9m3w7asJm/pW/p8RAjqkAJ9/V3M2xt8u4ejDzjDuX71Fj8wXoACfbCz1 TuP7ShKk1/7BD1XvtVBKnLU= =lK/g -----END PGP SIGNATURE----- --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
