Hi Jill, 2007/9/28, J.J wrote: > Hi, > Frequently when Open Office is started, 'recovery' seems to be needed; > this seems to be for all files, of whatever type, created by any and all (XP) > users. > Why is this necessary? > I have not noticed any problems when closing files or the application. > The error reporting tool mentioned does not run, and if I try to run it from > the > program path as suggested, as crashrep.exe, nothing happens. > I would be grateful for any help you can offer. > I have searched your online site without success. > Regards, > Jill.
Please try: (1) Close OpenOffice.org (also quickstart.exe). (2) Delete <Recovery.xcu> - path: <...\[user_name]\Application_Data\OpenOffice.org2\user\registry\data\org\openoffice\Office\Recovery.xcu> (3) Restart OpenOffice.org Manfred -- CC: Jill Please reply to [email protected] only --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
