On 10/09/2007 02:36 PM, caroleann.critchley wrote: > I am using version 2.2 of OpenOffice.org. My problem is: > > I recently installed 2.3 OpenOffice and since doing so I have been > unable to open certain documents that are important to my work. When > I tried to open the documents concerned it would open a window "Save > As" and the only options given to me in "Save As Type" were:- > > Microsoft Excel 2007 Macro Enabled Template Microsfot Excel 200 > Template. > > Can you explain why this has happened and why more choices were not > given? > > I sent an email to support and they advised I uninstall and reinstall > 2.3. In the end I decided to uninstall and reinstall 2.2 and since > doing this the documents concerned can now be opened. > > > C.A. Critchley
Actually you sent an email to this list (there is no official OOo support), and as pointed out to you in your previous post (I am using version 2.3 OpenOffice) your attachment opened just find on OOo 2.3 (linux & windows). You were advised to reinstall OOo 2.3 as it appeared as if something in your install was not proper. There are no macros in the document (I've also opened it in Excel as well), and there is no "Microsoft Excel 2007 Macro Enabled Template Microsoft Excel 2007 template" message in OOo 2.3. Do you also have MS Office 2007 installed on your system? If so it sounds as if perhaps your registry is messed up and when you tried to open the xlt MS, or an AntiVirus program tried to take over. I'd bet it's the latter. Can you please provide some details about your system? 1. What operating system (Windows XP, Vista, etc) 2. What Antivirus programs do you have running on the system? 3. Do you have MS Office installed? I recommend that you use MS's cleanup utility: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 then: - Disconnect from the internet, - turn off your Antivirus program, - reinstall OOo 2.3, - verify OOo 2.3 is working, - turn your AV program back on (reboot if necessary), - verify that OOo 2.3 is working, and if so reconnect to the internet. Please reply *only* to [email protected] To subscribe to the list please see: http://www.openoffice.org/mail_list.html and http://support.openoffice.org/index.html [Users Mail List (Subscribe / Archives) OpenOffice.org Project community support provided by a network of hundreds of experienced users. You must be subscribed to post messages.] cc'd to Caroleann --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
