I am using OpenOffice.org 2.3 in OS X 10.4.10. All printing where
default black would be normal is printing in light blue; the problem
started several weeks ago after faultless operation since OO
installation several menths ago. The printer is a Canon i865 connected
directly to the printer port.
I have tried to purge my system of OpenOffice and then re-installed in
the hope that the problem would be resolved by a clean rerwrite of all
control tables. It didn't help.
I have tried all of the suggestions I can find in the Forums. None of
them have made any difference.
The printer problem affects ONLY OO applications. All other native
applications, and MS Word X works perfectly. OO documents saved as pdf
files print perfectly.
The blue colour used in the printing is not included in the colour table.
If I select Augtomatic or Black from the colour table I get the light
blue. If I select any other colour it prints that colour correctly.
The black in the colour table is correctly configured.
This issue raises these associated problems:
1. getting help thru the forums and OpenOffice.org is extremely
difficult. The search facility seems to be very unsophisticated and
matches search strings without regard to context
2. finding out how to ask for help is very difficult. I have gone
around in circles and have no confidence that I'm addressing this to the
correct destination.
3. finding basic setup and configuration information for OO is
impossible. There must be a control parameter that is affecting my
problem - but where it is has eluded me. There appears to be no
documentation giving details of where control values are held and how
they can be verified etc. All that exists are the various options panes
which after exhaustive and exhausting exp;loration no helpful
information is found.
Please, tell me where to look for the solution to my printing problem,
or where to find the file which contains the controlling parameters, or
best of all, just tell me what is the fix.
thank you,
Mike A Shearer
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