On 28/11/2007 02:00, Abigail Wallace wrote:
I think I also purchased a disc in my 19.99 purchase last week- could you 
double check on this for me, please?

My name is Abigail Wallace, email [EMAIL PROTECTED]

phone 262-763-3129

THanks for your help.
Abigail
I found this:
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Cause
This is a known issue with the Windows Installer software, occuring when it extracts files from the .cab files located on a CD-ROM.

Solution or Workaround
The options below can provide a solution to the error. The first option is the more highly recommended solution, the second option, less so, and so on.

   * Copy the contents of the CD to the hard drive and run the
     installation from there by double-clicking the setup.exe file.
   * Place the CD in the CD-ROM drive of another computer and share the
     drive over the network. On the local computer, map the shared
     CD-ROM drive and double-click setup.exe to run the installation.
   * Refer to the Microsoft article in the Related Information section
     for a possible solution to this error. Even though the article is
     not about Error 1311, the solution is still relevant.


Related Information

   * Internal Errors When Installing Software from CD-ROM
     <http://support.microsoft.com/support/kb/articles/Q296/7/42.ASP>

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Harold Fuchs
London, England
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