On 04/12/2007 13:43, Wayman & Mary wrote:
I have downloaded openoffice several times from different locations and when I
try to run and install it I get the following message:
The installer you are trying to use is corrupted or incomplete. This could be
the result of a damaged disk, a failed download or a virus. You may want to
contact the author of this installer to obtain a new copy.
Thank you for any advise.
Wayman Tripp
Different locations????? There really is only one location:
www.openoffice.org
This is a common problem. Your anti virus (AV) software believes the
downloaded file is a virus or other malware. So
1. Having downloaded the file, disconnect your computer *completely*
from the internet (remove the modem plug from the phone socket).
2. Disable your AV software.
3. Install OpenOffice. Say "register later" (or "never register") when
asked to register.
4. Re-enable your AV software
5. Re-connect your computer to the net; *never* leave your computer
connected to the net if your AV software is not running properly.
--
Harold Fuchs
London, England
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