I am using version 2.3.1 of OpenOffice.org. My problem is:

 

I don't want to join a cult; I just want to read a document in .odt format that 
my boss is working on. However, OpenOffice BROKE my MS Word so that I get two 
instances of the popup

 

 

 

...whenever I try to open Word. In fact, I have to use Task Manager to even see 
the Word session; otherwise it's hidden. I'm running Windows XP Pro 2002 SP 2.

 

There were also persistent popups as follows:

 

 

 

...which prevented me from exiting the setup process. (I had to hold down Enter 
for about a minute, then the install seemed to resume "normally".) The overall 
impression, from one seeking to use your (sorry, I won't say "our") Writer app, 
is a nightmare of having the familiar locked out and the unstable and 
unfamiliar locked in.

 

There was no Uninstall tool in the Start Menu menu, and since I didn't 
initially find OpenOffice in the Remove Programs list, I tried using setup.exe, 
ending up with multiple installations. Even after uninstalling via Control 
Panel later, there were numerous vestiges, such as items in the Start Menu and 
file associations. I do NOT want to have to use regedit to say NO to Ooo.

 

Bottom line: Please make the Install and Uninstall processes work as naïve 
Windows users would expect of any robust and reliable application.

 

Thank You.

Stephan Heumann
Software Test Engineer
Reliant Technologies, Inc.
464 Ellis Street
Mtn. View, CA 94043 

Direct phone: 650.605.2473

 


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