ASKme wrote: > I CAN'T ACCESS existing OPEN OFFICE files or USE THE PROGRAM. > > Lastnight, I downloaded newest version of OOo, 2.3.1. > > I had v. 2.3, which is still showing up on PC. > > > I've used OOo for about 2 years, with no problems, > (except that it would stop working if I had files open and > was using the Internet > simultaneously). > > > When I attempt to access/use...I get a message: > > "Either another instance of OpenOffice.org is accessing your personal > settings or your personal settings are locked....Before continuing, you > should make sure user ... closes OpenOffice.org on host ..." > > I NEED TO ACCESS THESE FILES, URGENTLY. > > Please reply ASAP, and if someone can call to instruct me in correcting the > problem that'd be great! Please advise. > > Thank you, > > Krysty > > Additonal Information: > Program location: > C:\Documents and Settings\All Users\Start > Menu\Programs\OpenOffice.org 2.3 > > Shortcut target, C:\Program Files\OpenOffice.org 2.3\program\swriter.exe > > Starts in, "C:\Program Files\OpenOffice.org 2.3\program\" > > When you start the install, verify the old version is not running. This includes the quick starter, located near the right end of your task bar.
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