Follow up to original request, (included below).
In an attempt to fix the problem, the following were tried and failed:
to reinstall and uninstall 2.3.1;
a registry fix;
a system restore, using a previous date; and
an attempt to repair both 2.3.1 and a WinRAR file associated with OOo.
restarting the PC numerous times.
Now, I'm getting the following ERROR MESSAGES:
Upon attempting to start OOo:
"Missing vcl resource. This indicates that files vital to localization are
missing. You might have a corrupt installation." You don't say!
When I attempted to reinstall... :
"Error 1334. The file 'parcel_descriptor5.xml can't be installed...can not
find 'openofficeorg1.cab'...indicate network error...a problem with the
package."
When I attempted to find/access 'openofficeorg1.cab', I got a message from
WinRAR:
It's refusing to allow me use of the 'openofficeorg1.cab' file, because
the
WinRAR program associated with OOo 2 is a
"40 day evaluation copy"; and thatI must buy the WinRAR program... ??
The previous response from OOo was:
"When you start the install, verify the old version is not running. This
includes the quick starter, located near the right end of your task bar."
That was probably in the instructions on the download page...If I'd stopped
to read them, and not taken for granted there'd be no problem...I most likely
wouldn't be in this situation.
In light of the current error messages,
CAN I USE THE RECOMMENDED APPROACH NOW, after the fact?
Thank you for your help and attention to these problems....
Krysty
ASKme wrote:
> I CAN'T ACCESS existing OPEN OFFICE files or USE THE PROGRAM.
>
> Lastnight, I downloaded newest version of OOo, 2.3.1.
>
> I had v. 2.3, which is still showing up on PC.
>
>
> I've used OOo for about 2 years, with no problems,
> (except that it would stop working if I had files open and
> was using the Internet
> simultaneously).
>
>
> When I attempt to access/use...I get a message:
>
> "Either another instance of OpenOffice.org is accessing your personal
> settings or your personal settings are locked....Before continuing, you
> should make sure user ... closes OpenOffice.org on host ..."
>
> I NEED TO ACCESS THESE FILES, URGENTLY.
>
> Please reply ASAP, and if someone can call to instruct me in correcting
> the problem that'd be great! Please advise.
>
> Thank you,
>
> Krysty
>
> Additonal Information:
> Program location:
> C:\Documents and Settings\All Users\Start
> Menu\Programs\OpenOffice.org 2.3
>
> Shortcut target, C:\Program Files\OpenOffice.org 2.3\program\swriter.exe
>
> Starts in, "C:\Program Files\OpenOffice.org 2.3\program\"
>
>
When you start the install, verify the old version is not running.
This
includes the quick starter, located near the right end of your task
bar.
Please respond only to the mail list ([email protected]) and not
directly to me.
--
Use OpenOffice.org <http://www.openoffice.org>
