You haven't told me much more that the first message. Have you verified
that? What PDF files? Can they not create new ones? Read old ones?
PDF's from other apps? Does reinstalling OpenOffice fix the problem?
About the only thing I can think of that might be affected by installing
other software, is the file associations, which determine the default
app for a file type. Also, in a previous life, I provided software
support at IBM. One thing I learned is you cannot rely on what a user
tells you is the problem. They often don't have a clue about what's
actually happening.
Malray, Ebony S wrote:
Well I have a customer that downloaded some TaxCut Software, and since
they've done that they are not able to use their open office writer. He
says that it didn't happen until after he downloaded the software.
Something with the PDF files being corrupted after installing TaxCut.
Thanks for your help!
-----Original Message-----
From: James Knott [mailto:[EMAIL PROTECTED]
Sent: Sunday, January 20, 2008 3:35 PM
To: [email protected]; Malray, Ebony S
Subject: Re: [users] PDF's
Malray, Ebony S wrote:
Do you all have any known issues with installing other software with
PDF files and it corrupting your openoffice?
I have never heard of that happening. Why do you think it's corrupted?
Please respond only to the mail list ([email protected]) and not
directly to me.
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