On 03/12/2008 05:12 PM, Phyllis Giroux wrote:
> I'm a new user and created an extensive Impress file and saved it as
> a .ppt file.   I was able to open it once and save it to disk, but
> every time since then when I try to open it I get "General error.
> General input/output error"  and the program shuts down.  Help

Perhaps this will help:

<http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html#7.General%20error%20or%20General%20input/output%20error%20|outline>

<quote - I've snipped the Unix parts as I see you are running windows>
General error or General input/output error

This error message indicates that the files script.xlc and dialog.xlc
could be missing or corrupted. In Windows:
C:\Document and Settings\<username>\Application
Data\OpenOffice.org<release>\user\basic

To fix the problem, exit OpenOffice.org (including the Quickstarter, if
it is running) and copy the files as detailed below.

On a Windows computer, copy from
C:\Program Files\OpenOffice.org<release>\presets\basic
to
C:\Documents and Settings\<username>\Application
Data\OpenOffice.org<release>\user\basic

Note: To be absolutely safe, one could also delete the local settings
directory. By doing this, however, all personal settings and
customizations could be lost.
</quote>

So, easy translation:

On a Windows computer, copy the files script.xlc and dialog.xlc from
C:\Program Files\OpenOffice.org 2.3\presets\basic

to

C:\Documents and Settings\<yourusername>\Application
Data\OpenOffice.org2\user\basic

replacing the old script.xlc and dialog.xlc files that were there.

Hope that helps. If you need further assistance reply back to
[email protected]

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