How the heck do you get off this list???? I have tried everything!!!!
Harold Fuchs wrote:
Recently there seem to have been several new people contributing
answers to questions posed in this e-mail list. This is really good
news. However, many of the replies, while being accurate and extremely
useful, are not being seen by the questioner. This is almost certainly
because, as new "support staff", they are unaware of the way this list
works.
The catch is that it is not necessary to subscribe to this list to
send a question to it (please let's not argue the rights and wrongs of
this again).
This means that if you reply to a question from an unsubscribed user
and if you don't explicitly send the reply to: or cc: that user's
e-mail address then that user will not see your reply.
The *only* way to tell if a question comes from an unsubscribed user
is to examine the mail headers. There will always be at least one
"Delivered-To: " header. If there is such a header saying
"Delivered-To: moderator for [email protected]" then the user is
*not* subscribed (messages from unsubscribed users go via the
moderator). If you want your reply to be seen by the unsubscribed user
then you must include the user's e-mail address in the to: or cc: list
of the reply.
Some mail programs - Thunderbird is a notable example - let you filter
on the content of the "Delivered-To:" headers. My filter simply causes
all such messages to be highlighted, in my Inbox, in red so that I can
easily see which ones need this special attention. Other programs,
like Outlook Express, let you view the headers but not to filter on
them. Less convenient but still possible. Other programs may not even
let you view the headers in which case I'd recommend switching ...
Please, if you are going to answer newbie questions, don't waste your
own time shouting into a gale. It also sort of acts as a disservice to
the user, and belittles our reputation and that of openoffice.org,
because many/most of us, seeing that a question has *apparently* been
replied to, will not bother to send our own reply. In such cases the
newbie's question never gets answered even though it looks,
superficially, as if it has been.
