On 31/03/2008 17:43, Hans-Joachim Engel wrote:
I have downloaded OOo 2.4.0 (116940 KB/114,20GB/
28.03.2008 via FTP from TU Braunschweig) withhout
close down my F-Secure-/AV-program.
When i opened OOo, then with Error-report:
"NSIS Error
The installer you are trying to use is corrupted or incom-
plete. This could be result of a damaged disk, a failed
download or a virus.
You may want to contact the author of this installer to
obtain a new copy.
It may be possible to skip this check using the /NCRC
command and line switch (NOT RECOMMENDE)."
Can You me help?!
I hope You understand my problem and I can under-
stand Your answer.
My system: Windows XP Home Edition Version 2002
SP2.
This is almost certainly caused by your Antivirus (AV) software
believing the installer file is malware. To overcome it:
1. Disconnect your computer completely from the internet.
2. Disable your AV and firewall software.
3. Install OOo; you won't be able to register because you are not
connected to the net; if you are already registered, just say so; if
not, just say "register later" or "never register". Note that
registration is entirely optional and won't affect your usage of OOo in
any way; the developers just like to know roughly how many users there
are, approximately where they are and which Operating Systems they are
using.
4. Enable your AV and firewall software.
5. Connect your computer to the net; never leave your computer connected
to the internet if your AV and firewall software are not both working
properly.
If this fails (which I think is unlikely), it is just possible that the
file you downloaded is indeed corrupt. To check:
1. Click the "download" tab at the top of the right hand side of the OOo
home page (www.openofice.org)
2. Click the "MD5sums" link on the right of the page that opens
3. Read & follow the instructions you get on clicking "Instructions for
using MD5sums".
If you still have problems come back here with the details and we'll
have another think.
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
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