James Carroll wrote:
I am James Carroll [EMAIL PROTECTED] and would like my refund of $11.95.
What must I do?

I am writing to exercise my 100% satisfaction or money back option on the 
following purchase.  I am not using your Excel program cause I could not get it 
to work so please refund my money or at least respond to this email.  A copy of 
my order and confirmation are as follows:

You apparently bought OpalOffice, which is from someone who has charged you for something you could have obtained for free from www.openoffice.org. You'll have to contact them, as you did not pay anyone here for it. We're simply a bunch of OpenOffice users, who volunteer our time to help others with OpenOffice. Also, OpenOffice does not included Excel, which is a proprietary application from Microsoft. It includes Calc, which is comparable to and compatible with Excel.

Hello Teresa Carroll, Thanks for buying from HOTSALES using Google Checkout! HOTSALES will charge and ship your order soon.
  How do I check on this order?
 Get up-to-date information about order #710745098760619

 Problems with this order?
 Contact HOTSALES

Buy again in seconds everytime you shop. Just look for the Google Checkout button on HOTSALES or on Google Product Search. Order Details - Feb 23, 2008 11:04 AM CST Google Order #710745098760619 Shipping Status Qty Item Price Digital delivery 1 OPAL OFFICE - Instant Download - Item Number: 51452. $11.95 Tax (KS) : $0.00 Total: $11.95 Paid with: DISCOVER xxx-6885

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