Dear list,

Running Openoffice.org 2.3.0 on Fedora 8 systems.

I have an interesting problem that has surfaced on two different machines. I have 3 network printers; an HP Laserjet 5200 (HP LaserJet 5200 PS driver, JetDirect), an HP 3700 (HP Color LaserJet 3700 PS Driver, lpr), and an HP 4350 (HP LaserJet 4350 PS driver, JetDirect).

I have set up these printers in CUPS to all have A4 as the paper size, and these printers indeed show up in OOo's printer list. However no matter what I do OOo manages to get the paper size wrong. I would set it to the right size (selecting A4 from the dropdown list) but next time I opened the settings they had reverted. For a long time it was defaulting to Letter until I read up on paperconf. Putting 'a4' in /etc/papersize at least makes the File->Printer Settings dialog report the printers having the correct size, though why it couldn't get that information from CUPS is baffling, since /etc/papersize is supposed to be a last-resort fallback AFAIK.

Even then, OOo tries to tell me through a different dialog that each printer has different paper: under File->Print->Properties, the HP3700 is reported as A4, the HP4350 is A5 and the HP5200 is JIS B5 (?!). So now one dialog, "Printer Settings", is telling me A4 for all printers, and the "Print" dialog is giving me these 3 different ones.

I have tried this with several user profiles with the same behaviour. I even tried running the deprecated spadmin utility, which would not retain any changes I made.

Other applications seems to work fine without these printer issues.

Can anyone tell me how one gets OOo to listen to CUPS?

As an aside, I noticed a Generic Printer in the Printer Settings dialog. This was always set to "US Letter" and refused to retain any changes. I noticed the file /usr/lib/openoffice.org/share/psprint/psprint.conf was being touched every time I ran the utility but no data was actually changing in the file. In the end I just edited /usr/lib/openoffice.org/share/psprint/driver/SGENPRT.PS to make the Generic Printer think it's A4. Not that it made any difference to the other printers.

Any help appreciated,
Greg

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