Barbara Duprey wrote:
Tony and Christine King wrote:
We have been using Open Office for about 3 years, but a couple of days
ago found we could not open attachments to emails, files on our
computer which have been in regular use without any problem, or even
open Open Office Writer to create a new document. Help!! Your
advice is eagerly anticipated.
Tony and Christine King
I see two possibilities here, there may be others.
1. Sometimes OOo seems to leave obsolete instances of soffice.bin
running, and that can cause attempts to open any OOo application
to silently fail with no messages or anything. In Windows, this
can be fixed by using the Task Manager to end any such process, or
by restarting the computer.
2. Your copy of OOo may have become corrupted. If you still have the
original downloaded file, you can reinstall; otherwise, you'd have
to download either that version (if available) or the current
version, and install that. If your older version was in the 2.x
series, the new version will replace it. If your personal settings
files (.xcu files) have been messed up, you may have to delete
them and let OOo create the default versions, then re-establish
your settings. (I have no experience with this sort of thing,
somebody else on the list will probably help you through it if
necessary.)
I'm copying you directly on this message, since you seem not to be
subscribed, but please respond only to the list.
Since your version of OOo is at least three years old, you may want to download
the latest version. If you haven't customized it in any way with macros or
personal dictionaries, just uninstall the current version and delete the program
directory (program files\openoffice.....), then install the new verion.
tc
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