2008/5/5 carsten braunstein <[EMAIL PROTECTED]>: > I have 3 times downloaded openoffice org.2/4/0. Each time get the > following > message before running the programme > > > > The installer you are trying to use is corrupted or incomplete. > > I feel you ought to know. > > > > Where do I get a prober programme of yours. > > > > Carsten braunstein > > Songkhla/thailand > > If you downloaded from www.openoffice.org the file should be OK and your problem is 99.9% certain to be cause by your Anti-virus (AV) software believing the file is corrupt. Please try the following: 1. Disconnect your computer completely from the internet (pull the modem/router plug from the phone socket). 2. Disable your AV software 3. Run the file you downloaded. You will not be able to register because you don't have an internet connection; just say "register later". 4. Enable your AV 5. Connect to the internet; never leave your computer connected to the internet if your AV software is not running properly.
You can also check for a corrupt file by following the steps under "Instructions for using md5sums" at < http://download.openoffice.org/2.4.0/md5sums.html>. If you still have problems you might want to consider buying the software on CD from one of the suppliers listed on the web site. Note that we don't recommend or guarantee any of these vendors; expect to pay not much more than 10 USD + P&P. -- Harold Fuchs London, England Please reply *only* to [email protected]
