Jim Allan wrote:
Anthony Creswell wrote:
I installed OpenOffice.org 3.0 beta on Windows XP successfully, and it
ran
well for a few days.
However it now won't start now and gives me the following message:
"The application cannot be started. The User Interface Language cannot be
determined"
I have removed the program and re-installed having run CCleaner between
installs.
Help please, as I was impressed during the few days that OpenOffice 3
was up
and running.
I see no-one has yet responded, perhaps because no-one on this forum has
had this problem or has heard about it happening before.
I have Openoffice.org 3.0 Beta running on both Windows XP and Windows
Vista with no comparable problem (and have not encountered or heard of a
comparable problem with any earlier version of OpenOffice.org),
You might try removing OpenOffice again after first noting down all the
paths found in Tools -> Options > OpenOffice.org -> Paths. These paths
contain files which are used to retain your settings when you uninstall
and reinstall again, and it is possible that one of the settings files
has become corrupted. In Windows you may need to set some of the folders
to be visible.
Delete or rename these paths on your system and delete or rename the
folder “OpenOffice 3” and the folder “Open Office” in your C:\Program
Files folder. This should allow a clean reinstall without using any old
files.
If you still have the problem when you reinstall after this cleanup or
if the problem later reoccurs, I recommend filing it as a bug on the
OpenOffice.org website and sticking to OpenOffice 2.4 for the time being.
As you appear not to be subscribed to this forum, I am sending a copy of
this message directly to your email address. If you have any further
comments or questions, please address them directly to
[email protected], not to my personal email address.
Jim Allan
Oops! I forgot that if you can’t open OpenOffice.org then you can't see
that paths it has created on your system. On my system they begin with:
C:\Documents and Settings\jim\Application Data\OpenOffice.org3
Your login id should appear instead of the name “jim”. Just rename
OpenOffice.org3 to something else. I hope your system is not very different.
Jim Allan
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