Message-ID: <[EMAIL PROTECTED]> Date: Sat, 14 Jun 2008 15:15:10 -0400 From: Drew Jensen <[EMAIL PROTECTED]> MIME-Version: 1.0 To: [email protected] Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit Subject: Re: [users] Download and install OO 2.4.1 on Vista John Barman wrote: > I have successfully downloaded and installed the above on my WinXP Desktop > machine, but cant seem to install it on my Notebook Vista machine. At a > certain point in the installation process, a message comes up as follows: > "Some files that need to be up-dated are currently in use. The following > applications are using files that need to be up-dated by this set-up. Close > these applications and click Retry to continue: > Open Office 2.4 (Process Id: 3052) > Windows Explorer (Id: 3728) > As I have not got anything else at all running (and these items dont show as > running in the Task Manager) I am stuck at this point! > John B Hi John, Well - I am not a Vista user and won't try to pretend I am. If this is an upgrade of OpenOffice.org then perhaps you have quickstarter running during the install of the new release. Also - I had once a similar experience using Firefox during an update of OpenOffice.org. In that case an ODF file was being displayed in my browser, which of course meant that parts of OpenOffice.org where in memory handling the display. I simply had to close the browser. Anyway - If you are still having problems may I suggest you come over to the web form ( see address below ) at that site the areas for handling installation and setup questions has been divided by OS (the only area of the support forum so arranged such, BTW) - there are a number of Vista users using the site that I am sure can give you better advice then I can. Beste ønsker, Drew
Hello there Drew/ Thanks for your comments - Brian Barker also suggested a couple of things that might help. He also steered me to the quick start showing as running in the Task Manager - but it still left the Windows Explorer item preventing the OO installation. He suggested going through Start/Run and browsing to the OO Set-up that way - and it apparently worked..Well the good news is that I have now got the OO Upgrade installed and running on both of my machines! As I am pretty green when it comes to fixing things when they go wrong - I was interested in your suggestion that something could show in the browser. For future reference, I would be grateful if you could expand on that for me - as because of my greenness I wouldn't know where to look! As I have said, there was nothing showing on my desk-top or taskbar. John B -- OpenOffice.org User Community Forums Connecting users around the globe! Community forum http://user.services.openoffice.org/en Communauté francophone http://user.services.openoffice.org/fr Közösségi fórum http://user.services.openoffice.org/hu コミュニティーフォーラムhttp://user.services.openoffice.org/ja Diá»…n Äà n Cá»™ng Äá»"ng OpenOffice.org ( coming soon ) United States PostgreSQL Association: http://www.postgresql.us/
