Stephan G wrote:
Recently, the automatic updated that is part of OO gave me a nudge
suggesting that I download and install version 2.4.1. I did so, and
installed the new software without incident. When I look at
"Help->About OpenOffice.org", it tells me that I am running version
2.4.1. However, I keep getting annoying nudges telling me that I need
to install 2.4.1, which is (as I have explained) already installed. So
I went through re-installing it, and the installer didn't even give
"install" as an option. It gave only "Modify", "Repair" and "Remove".
So I chose "Repair", and the installer chugged along for about fifteen
minutes, and again indicated a no-problem solution. Software seems to
work fine. But I do keep getting bugged about updating to, you guessed
it, the same software I already have installed.
If I go to Help->Check for Updates, it either fails with the message
"Checking for an update failed.", or it tells me "You are running
version 2.4. There is a new update, 2.4.1, do you want to download it?"
But of course, I am ALREADY running 2.4.1.
I am also running OO under Windows Vista Home Premium SP1, and have not
encountered anything like this. Nor have others come to this site or any
other site that I have seen with this problem. It would appear to be
rare or even unique to you (unless others now come forth with similar
problems).
That information is of no help.
All I see to suggest is to try uninstalling OpenOffice.org altogether,
and then installing it again. (Note, as long as you have
OOo_2.4.0_Win32Intel_install_wJRE_en-US.exe from your previous install,
your should not need to download again, though it wouldn’t hurt to
download again if the download doesn’t take too long.)
Indeed, if you have the time, the most complete attempt you can make is
to blow away OpenOffice.org entirely in uninstalling it and then blow
away any paths that match those in Format → Options... → OpenOffice.org
→ Paths and all OpenOffice directories in c:\Program Files\. Then
install version 2.4 as a clean install. Note: this will mean that you
will lose any templates and backups and settings that you might have
made. You can keep these, perhaps by just renaming the paths rather than
blowing them away and then, after you have reinstalled, mover the
contents of the renamed paths back into the newly created paths, file by
file.
However, if the only problem is the nudges, then as a work-around, you
might more easily make things appear to be fine by just telling OOo to
stop prompting you.
Jim Allan
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